This Privacy Policy outlines the practices and procedures of Alphatech (“we,” “us,” or “our”), an online and classroom training company, regarding the collection, use, disclosure, and protection of personal information obtained from individuals who access our website or participate in our training programs (“you” or “users”). We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website and services, you consent to the terms of this Privacy Policy.
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Information Collection
1.1 Personal Information: We may collect personal information from you when you register for our training programs, request information, subscribe to our newsletters, interact with our website, or communicate with us via email or other channels. This information may include, but is not limited to, your name, contact details, email address, job title, employer information, and payment information.
1.2 Non-Personal Information: We may also collect non-personal information such as demographic data, statistical information, and other anonymized data that does not directly identify you.
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Use of Information
2.1 Personal Information: We may use the personal information we collect for the following purposes:
- To provide you with access to our training programs and related services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you administrative information, newsletters, marketing communications, and promotional materials related to our products and services.
- To personalize and improve your experience with our website and training programs.
- To process payments and manage your account.
- To comply with legal obligations and enforce our terms and conditions.
2.2 Non-Personal Information: We may use non-personal information for analytical and statistical purposes, to improve our website and services, and to enhance user experience.
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Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering our training programs, processing payments, or providing other services on our behalf. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you of any such transfer and provide you with options regarding your personal information.
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Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can guarantee 100% security. Therefore, we cannot guarantee the absolute security of your personal information and disclaim all liability for unauthorized access or use.
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Your Privacy Choices
5.1 Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly. However, please note that we may still send you non-promotional communications related to your participation in our training programs.
5.2 Access, Update, and Deletion: You have the right to access, update, and request the deletion of your personal information held by us, subject to applicable laws. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.
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Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
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Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.
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Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our website or by other means. Your continued use of our website and services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
3rd Floor, 86-90 Paul Street, London, EC2A 4NE